How do I place an order on line?
Simply choose what you'd like to order, add to cart and the rest is a step by step procedure. You will be notified that your order was received and the shipping process will begin. Expect your order to arrive in about 5-10 business days. If you need further assistance, please don't hesitate to use the contact us page and we will do everything possible to assist you.
What forms of payment do you accept?
Visa
Mastercard
PayPal
I ordering on line secure?
Yes!! As far as your information, will use it for the sole purpose of your order. We do not sell or share any of your personal information.
What makes soy so special?
Soy wax is domestically produced, renewable product. All of our wax is made from soy beans, grown on farms in
America. This helps keep jobs in this country as well as reduces our dependence on imported crude oil. Most scented candles are made from paraffin which is a by-product of gasoline production.
What should I do if I spill some wax?
The wax from soy candles cleans up easily with soap and water. If you happen to spill wax drapes or carpets, simply use several layers of paper towels and a warm iron to re-melt the wax and soak it up. A damp, soapy cloth should take care of the residue.
Why is there wax left on the side of the container?
"Tunneling" is the industry term used to describe a candle that has not achieved a full melt pool. Tunneling typically occurs when the candle is placed in a drafty area, such as near an air conditioner vent or a high traffic area, or the candle has been extinguished before a full two hour burn. If this happens remove the candle from the drafty area and/or allow it to burn for a minimum of two hours before extinguishing.
What are the burn times?
These are approximate burn times for different size candles:
10 oz. 40-50 hours
16 oz. 70-75 hours
Jelly Jar 25-30 hours
